14 Sep
|
Optus
|
Melbourne
Optus is an Australian telecommunications company delivering more than 11 million services across mobile, broadband and digital solutions.
The Collections & Recoveries QA Manager will build, deliver and continuously manage the QA framework to ensure compliant, high-quality collections programs across internal teams and BPO partners.
The role focuses on risk management, regulatory adherence, and robust monitoring of processes, with dashboards and senior leadership reporting.
#J-*****-Ljbffr
📌 Collections & Recoveries Qa Lead – Regulatory & Quality (Melbourne)
🏢 Optus
📍 Melbourne