About the role

We are seeking an experienced and passionate Centre Director to lead our early learning centre. You will be responsible for the day-to-day operations, staff leadership, regulatory compliance, and delivering high-quality education and care outcomes for children and families.

Key responsibilities
Oversee daily operations of the centre, ensuring compliance with the National Quality Framework (NQF), National Quality Standard (NQS), and Education and Care Services National Regulations
Lead, mentor, and manage educators and support staff, including rostering, performance management, and career development
Manage enrolments, occupancy, and waitlists to meet budget and utilisation targets
Manage the Child Care Subsidy (CCS) process, including enrolment confirmations, session reporting, attendance reconciliation, and liaising with Services Australia/the Child Care Subsidy System (CCSS) to resolve discrepancies
Build and maintain solid relationships with families, addressing concerns and ensuring high satisfaction
Maintain the centre's Quality Improvement Plan (QIP) and lead preparation for Assessment and Rating visits
Ensure all policies and procedures (health, safety, child protection, WHS)



are implemented and followed
Manage centre budget, including staffing costs, resources, and P&L; reporting to ownership
Ensure staff-to-child ratios and qualification requirements are met at all times
Handle incident reporting, notifications to regulatory authorities, and family communications as required

About you
Diploma or Bachelor's degree in Early Childhood Education and Care (ACECQA-approved)
Minimum 10 years' experience in early childhood education, including at least 5 years in a leadership/management role
Current Working with Children Check (WWCC)
Current First Aid, CPR, Asthma and Anaphylaxis certification
Sound knowledge of the NQF, NQS, EYLF (Early Years Learning Framework), and relevant state regulations
Robust leadership, communication, and organisational skills
Experience with rostering, budgeting, and centre management software (e.g., Employment Hero, Xplor, QikKids, or similar)
Demonstrated experience managing Child Care Subsidy (CCS) processes, including the CCSS provider/service portal, enrolments, and session report submissions

📌 Centre Director Glenroy (Australia)
🏢 Joyfu lHearts Early Learning Centre
📍 Australia