Division/Section:Planning, Environment & Lifestyle / Planning & Development
Position Type:2x Positions, Fixed-Term Full-Time, 12 months (potential for extension) (9 day fortnight, ***** hours/week)
Salary Range:LGO4 ($86,720 - $92,954 per annum + superannuation) based on skills, qualifications and experience
Location:Townsville
Application Close:11:45pm, Sunday 13 Septmber ****.
About The Role
This is a key business support role responsible for providing high-level administrative, financial and operational support to the Planning and Development team.
Working closely with leaders and stakeholders across the business, you will help coordinate business support activities, manage competing priorities and ensure the smooth day-to-day operation of the section.
As a senior member of the team, you will provide guidance and mentoring to Business Support Officers, promote consistent service standards, contribute to continuous improvement initiatives and foster a positive and team-oriented team culture that supports employee engagement and organisational success.
This varied role combines executive support, financial administration, recruitment coordination, records management and stakeholder engagement, making it ideal for someone who enjoys working across a broad range of responsibilities while delivering excellent customer service and organisational outcomes.
About You
Experience in business support, administration or executive support
Leadership and mentoring experience
Strong communication and stakeholder engagement skills
Ability to improve processes and support team performance
Sound financial administration and procurement knowledge
High level computer skills, including Microsoft Office
Relevant qualification or equivalent experience
Current C Class Driver Licence
Townsville City Council is the largest local government authority in Northern Australia.
We're committed to supporting our people through a strong focus on work–life balance,



a positive and inclusive culture, and a shared passion for making a meaningful impact in our community.
We have a range of benefits that confirm this commitment:
5 weeks annual leave + 17.5% leave loading
3 weeks Personal/Carers Leave
14 weeks paid Parental Leave
Domestic and Family Violence Leave
Natural Disaster Leave
Annual wage progression
Up to *13.5% Superannuation employer contribution for contributing members
Salary Sacrifice opportunities
Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
Fitness Passport program offering discounted membership to selected health and wellbeing facilities
Employee Loyalty Program offering discounts at selected local businesses
Employee Assistance Program
The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.
Contact Person:Corrie
Contact Email:******
(for position enquiries only)
For Further Information Review The Position Description.
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.
People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process.
Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact ****** or phone ************ for a confidential discussion.
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📌 Senior Business Support Officer (Townsville)
🏢 Townsville City Council
📍 Townsville