Job Description
Manse Medical Ballarat is looking for a friendly, organised and motivated part time Medical
Receptionist/Administrator
to join our administration team.
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We are a growing specialist medical practice providing sleep and respiratory services across multiple locations in Victoria. Our team is passionate about providing a high standard of care while creating a welcoming and supportive experience for our patients.
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This is a varied role suited to someone who enjoys working with people, can confidently manage competing priorities and is happy to jump in and support the team wherever needed.
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About the role
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As part of our administration team, you will often be the first point of contact for our patients and play an important role in keeping the day-to-day operations of the practice running smoothly. Your responsibilities will include:
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Welcoming patients and providing a friendly and professional experience
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Managing incoming phone calls, emails and patient enquiries
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Scheduling and coordinating appointments across multiple clinicians, services and locations
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Managing referrals and maintaining accurate patient information
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Processing patient accounts and payments
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Supporting clinicians with day-to-day administrative requirements
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Scanning, filing and managing medical correspondence and documentation
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Liaising with patients, referring practices, hospitals and other healthcare providers
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Assisting with general administration and other tasks as required
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Working collaboratively with our wider administration and clinical teams
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About you
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We are looking for someone who is approachable,



reliable and enjoys being part of a busy team. You will ideally have:
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Previous experience in medical reception, medical administration or a similar customer-facing role
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Excellent written and verbal communication skills
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Strong organisational skills and attention to detail
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Confidence managing multiple tasks and changing priorities
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Good computer skills and the ability to learn new systems quickly
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A professional and friendly approach when communicating with patients and staff members
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The ability to work both independently and as part of a team
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A willingness to learn and take on new responsibilities
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A calm and practical approach when working in a busy environment
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Experience using Zedmed or other medical practice management software would be highly regarded, however training can be provided for the right person
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What we offer
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At Manse Medical, no two days are exactly the same. You will be joining a supportive team and working across a range of administrative functions within a growing specialist medical practice.
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We value people who are willing to learn, contribute ideas and work together to provide the best possible experience for our patients and clinicians.
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You will have the opportunity to develop your skills across different areas of medical administration and become an important part of our wider team.
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Hours
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This position is based at our Ballarat practice and is part-time, 3-4 days per week.
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Our current office hours are Monday to Friday, 8:30am - 5:00pm.
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Flexibility to work across different weekdays is required.
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📌 Medical Receptionist/Administrator | Manse Medical (Ballarat)
🏢 Mansemedical
📍 Ballarat