Job Description
Support Worker - Children Services (ITM)
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Location: Tamworth
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Support Worker - Children Services (ITM)
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Location: Tamworth
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Position Types: Part-Time & Casual
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Ready to make a lasting impact?
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At Westhaven, we believe support is about more than just care. It's about empowerment, healing, and hope. We are seeking dedicated Support Workers to join our expanding team supporting children and young people
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This role operates within Westhaven's Immediate Transition Model (ITM), designed to support children and young people with complex needs and trauma backgrounds. Through trauma-informed care, structured support, and daily guidance, you will help create a protected, stable setting where young people can build confidence and thrive.
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Why Join the Westhaven Family?
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Competitive Pay: Earn $***** - $***** per hour (SCHADS Award) + casual/shift loadings + 12% Super.
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Massive Tax Savings: Maximise your take-home pay with up to $15,900 in tax-free salary packaging plus a $2,650 meal and entertainment card.
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Career Progression: Structured pathways into Team Leader and specialist roles within Children Services.
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Lifestyle Perks: Access to Fitness Passport (for permanent staff) and exclusive staff discounts.
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Supportive Start: Benefit from a mandatory one-week comprehensive induction program to set you up for success.
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Your Impact: A Day in the Life
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As a Support Worker, no two days are the same.



You will provide 24/7 relational and therapeutic support by:
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Providing a safe, nurturing, and structured home environment for young people.
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Supporting daily living skills, emotional regulation, and personal development.
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Facilitating community engagement, educational support, and recreational activities.
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Note: As children and young people require round-the-clock care, 24/7 shift availability (including active night shifts, weekends, and sleepovers) is required.
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Qualifications & Essential Criteria
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Qualifications & Experience
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Certificate IV in Child, Youth and Family Intervention (or relevant qualification), or as per the Residential Care Competency Framework (when implemented), or a Diploma in Community Services (or related field) preferred.
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Previous experience in residential care, youth work, or providing direct care to children and young people.
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Aboriginal & Torres Strait Islander applicants: A formal qualification is desirable, but relevant experience and a willingness to participate in training is warmly welcomed and accepted.
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Essentials:
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Valid NSW Driver's Licence.
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Current First Aid & CPR Certification.
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Paid Working with Children Check (WWCC) & NDIS Worker Screening Check.
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Willingness to be listed on the Residential Care Workers Register (RCWR).
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Full working rights in Australia (Westhaven cannot provide visa sponsorship for this role).
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📌 Tamworth Support Worker Children Services (New South Wales)
🏢 Westhaven
📍 New South Wales