Job Description
Provide customer-focused academic support and course administration across the student lifecycle
Work with academic leaders, faculty members and University stakeholders
Implement faculty-wide academic administration process improvements
Coordinate academic governance committees, including Learning and Teaching, Examination, Academic Progression, Curriculum and Course Advisory committees
Maintain accurate course, subject and student data across academic administration systems and processes
Support compliance with legislation, regulatory standards, professional requirements and University policies
Support course accreditation, course review, material change notifications and professional association submissions
Develop and implement teach-out and transition plans
Coordinate course and subject review processes, including data validation, reporting and stakeholder updates
Process and distribute student results accurately and on time
Maintain student records, academic transcripts, parchments, graduation documentation and certification records
Manage antecedent institution and archived records and respond to student records enquiries
Undertake privacy and data integrity checks
Track project timelines, deliverables and risks and provide status updates
Coordinate follow-up actions
Contribute to internal audits, risk management, continuous improvement and high-performing academic administration practices
Requirements
At least three years' experience in higher education, VET or a dual-sector environment
A bachelor's degree or relevant equivalent experience
Qualifications in project, process or change management highly regarded
Knowledge of TEQSA, ASQA,



the Higher Education Standards Framework, Standards for RTOs ****, ESOS and the National Code ****
Experience in student records, results processing, certification documentation, academic governance or course administration
Demonstrated ability to manage projects and deliver measurable process and service improvements
Experience using Lean, Six Sigma or similar approaches
Solid data management, reporting and problem-solving skills
Ability to manage competing priorities
Strong stakeholder relationship-building and communication skills
Commitment to quality, compliance, accuracy, teamwork and continuous improvement
Core Competencies
Demonstrates expertise in academic administration, project management, and compliance within higher education, ensuring accurate data management and stakeholder engagement throughout the student lifecycle.
Highest-signal resume keywords
Academic Administration
Project Management
Data Management
Stakeholder Relationship-Building
Compliance with Regulatory Standards
Hard Skills
Course Administration
Results Processing
Certification Documentation
Process Improvement
Data Validation
Reporting
Change Management
Lean Methodology
Six Sigma
Privacy and Data Integrity Checks
Soft Skills
Communication Skills
Problem-Solving Skills
Teamwork
Ability to Manage Competing Priorities
Commitment to Quality
Certifications & Qualifications
Bachelor's Degree
Qualifications in Project Management
Industry Keywords
Higher Education
VET
TEQSA
ASQA
Higher Education Standards Framework
Standards for RTOs ****
ESOS
National Code ****
Academic Governance
Continuous Improvement

📌 Academic Administration Coordinator (Queensland)
🏢 Jobtailor
📍 Queensland