14 Sep
|
Accor
|
Victoria
Job Description
Accor, located in Melbourne's Preston area, seeks a Reservation Agent to manage guest bookings and inquiries. You will be the first point of contact, handling reservations, confirmations, and cancellations while supporting yield management to maximise occupancy and revenue.
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The role requires strong customer service experience, fluency in English, and a proactive, detail-oriented approach. You will work across shifts, ensuring exceptional guest experiences within a agile hotel environment.
📌 Reservations & Guest Experience Specialist (Victoria)
🏢 Accor
📍 Victoria