Kapsch Group is looking for an experienced Service Delivery Team Lead to oversee the VIC Services & Maintenance portfolio. This role is pivotal in ensuring operational performance, customer satisfaction, and continuous improvement.
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The successful applicant will manage contract performance, build robust relationships with clients, and ensure compliance with ITIL practices. The position offers a hybrid work environment with prospects for professional development and unique employee perks.
📌 Service Delivery Team Lead 24/7 It/ot Operations Victoria
🏢 Kapsch Group
📍 Victoria
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