Make a meaningful difference alongside children, families and communities
Firstchance is seeking a passionate and experiencedCoordinator of Supportsto join our collaborative team.
This is an opportunity to work alongside families of children and young people with disability and developmental delay, helping them navigate the NDIS, connect with services, and build the confidence and skills to achieve their goals.
Part time position available (3 days per week).
About Firstchance
For more than 45 years, Firstchance has supported children, young people and families across Newcastle, Lake Macquarie and Port Stephens.
We are a values-driven not-for-profit organisation committed to inclusion, respect, integrity and partnership. Our team of more than 70 professionals work together to deliver high-quality early childhood intervention, therapy, family support and NDIS services that create lasting outcomes for children and their families.
About the Role
As a Coordinator of Supports, you will work closely with families to help them understand and implement their NDIS plans, connect with appropriate supports, and build their capacity to navigate services with confidence. You will be part of a highly experienced and supportive team that values collaboration, professional growth and family-centred practice.
What You'll Be Doing
Supporting participants and families to understand, implement and maximise their NDIS plans
Connecting families with mainstream, community, informal and funded supports
Building the confidence and capacity of families to make informed decisions and navigate service systems
Developing strong relationships with families, community organisations and service providers
Coordinating services and facilitating collaborative planning around participant goals




Assisting families during key transitions and periods of change
Preparing reports and documentation to support plan reviews and ongoing outcomes
Working within a strengths-based, family-centred framework that recognises each child's unique strengths and potential
Why Join Firstchance?
Work within a supportive and collaborative multidisciplinary team
Learn alongside experienced Support Coordinators, Family Workers and Allied Health professionals
Flexible working arrangements and autonomy to manage your diary
Professional development opportunities and dedicated professional development funding
Reflective supervision and ongoing support
Attractive salary packaging benefits of up to $15,900 per year
Employee wellbeing program available 24/7 for you and your family
Laptop provided
Be part of an organisation that genuinely values relationships, inclusion and community impact
What We're Looking For
You will bring:
Qualifications and/or demonstrated experience in NDIS, disability, community services or a related field
Knowledge of the NDIS and community support systems
Strong communication, relationship-building and advocacy skills
A commitment to family-centred, strengths-based practice
The ability to work both independently and collaboratively within a team environment
Essential Requirements
Working With Children Check
NDIS Worker Check
Current driver's licence
Access to a reliable, comprehensively insured vehicle
Current First Aid Certificate (or willingness to obtain)
Location
Based at our Mayfield office, with travel across Newcastle, Lake Macquarie and Port Stephens to support children, young people and families in their natural environments and local communities.
Questions?
For a confidential discussion or further information, please contact Reception on or email .
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📌 Ndis Coordination Of Supports (New South Wales)
🏢 Firstchance
📍 New South Wales