Job Description

We are seeking a detail-oriented and hands-on Meetings & Events Supervisor to join our team at Mercure Brisbane Spring Hill. Following the recent refurbishment of our event spaces, this is an exciting chance to help bring our new venues to life. In this role, you will oversee the on-the-ground execution of corporate meetings, conferences, and events, working closely with our banquets, kitchen, and front office teams to ensure every function runs smoothly from setup through to pack-down. The ideal candidate will bring solid organisational skills, a calm head under pressure, and a genuine passion for delivering exceptional guest experiences.
Oversee the setup, execution, and pack-down of meetings, conferences, and events across our newly refurbished event spaces
Liaise directly with clients and event organisers in office to confirm requirements, run sheets, and any last-minute changes
Review and action Banquet Event Orders (BEOs) and function sheets to ensure accurate, on-time delivery




Coordinate with internal departments - kitchen, banquets, housekeeping, AV/IT, and front office - to ensure all event requirements are met
Supervise and lead event and banquet staff during functions, maintaining high standards of service and presentation
Ensure function rooms, furniture, and AV/technical equipment are correctly set up and tested ahead of each event
Conduct pre-event briefings and post-event debriefs with staff to drive continuous improvement
Monitor event flow throughout functions and proactively resolve issues to maintain guest satisfaction
Manage on-the-day staffing and consumables to ensure cost-effective delivery
Maintain accurate records of event details, staffing rosters, and equipment/stock usage
Assist in training, coaching, and mentoring event staff and casuals

📌 Meetings & Events Supervisor Spring Hill
🏢 AccorHotel
📍 Spring Hill