Principal Service Design & Experience (Victoria)

Principal Service Design & Experience (Victoria)

14 Sep
|
UniSuper
|
Victoria

14 Sep

UniSuper

Victoria

Job Description
UniSuper is seeking a Service Design Principal to define future-state experiences and guide digital and customer experience direction across priority journeys.
You will translate strategy and customer insight into transparent roadmaps and principles, partnering with product, technology and delivery teams.
You will lead discovery to definition, produce journey maps and service blueprints, and mentor design capabilities across the organisation to deliver superior member experiences.

📌 Principal Service Design & Experience (Victoria)
🏢 UniSuper
📍 Victoria

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