Company
Sime Darby Motors Retail (Australia) Pty Ltd
Parramatta BMW – Big Opportunities Await
Are you an experienced customer service professional who is confident, motivated and customer oriented?
Do you have a passion for exceeding customer expectations with an excitement for prestige brands?
If this is you, we want you to join our high-performing service team at the home of BMW in the heart of Sydney, Parramatta BMW & MINI Garage.
The Role
Working as a service advisor alongside a results-oriented and highly dedicated service team within a newly refurbished
defining and maintaining the exacting standards to which BMW customers truly deserve.
Deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
Assist with the loading of the workshop to ensure efficient utilisation of workshop capacity.
Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop.
Accurately prepare and cost customer invoices to Group Standards.
Build and maintain solid product knowledge through active participation in all manufacturer and internal training programs.
Assist in meeting and exceeding key departmental performance indicator targets.
Company
Sime Darby Motors Retail (Australia) Pty Ltd
Parramatta BMW – Big Opportunities Await
Are you an experienced customer service professional who is confident, motivated and customer oriented?
Do you have a passion for exceeding customer expectations with an excitement for prestige brands?
If this is you,



we want you to join our high-performing service team at the home of BMW in the heart of Sydney, Parramatta BMW & MINI Garage.
The Role
Working as a service advisor alongside a results-oriented and highly dedicated service team within a newly refurbished state-of-the-art showroom, you'll have the chance to help drive our vision of defining and maintaining the exacting standards to which BMW customers truly deserve.
Roles And Responsibilities Will Include
Deal with customer requirements for service and repair in an productive and courteous manner to ensure the highest standard of Customer Service.
Assist with the loading of the workshop to ensure efficient utilisation of workshop capacity.
Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop.
Accurately prepare and cost customer invoices to Group Standards.
Build and maintain solid product knowledge through active participation in all manufacturer and internal training programs.
Assist in meeting and exceeding key departmental performance indicator targets.
To Be Successful In This Role You Will Have
Experience in a similar client-facing / customer service role




Excellent customer service skills including a pleasant welcoming manner and the ability to relate to a wide range of people both in-person and via telephone
Demonstrated computer literacy including Microsoft Office, Excel etc..
Advanced MS office and general computer skills.
What We Can Offer
A competitive base salary, attractive commission plan, and a car allowance
An opportunity to work for one of the largest companies in the APAC region
Uncapped commission with unlimited earning potential
Be situated on the doorstep of one of the most earning potential markets in the country.
Professional development opportunities
Health & Wellbeing Bonus Claim, Birthday leave, and Study Support available
An employee benefits account with access to discounts on groceries, fuel, and more!
A safe, friendly, diverse and supportive team environment
About Us
As one of the largest BMW dealerships in Western Sydney, Parramatta BMW is more than just a showroom—it's a place where passion, performance, and personality come to life.
Part of the Sime Darby Group, a Fortune 500 company operating across 17 countries, we're committed to delivering exceptional customer experiences and continuous innovation.
When you join Parramatta BMW, you become part of a high-energy team that thrives on creativity, customer engagement, and the thrill of driving success.
If you're ready to bring your enthusiasm and expertise to a brand that dares to be different, we want to hear from you!
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📌 Service Advisor (New South Wales)
🏢 Sime Motors Australia
📍 New South Wales