Learning & Knowledge Lead Ai Driven Customer Ops Sydney

Learning & Knowledge Lead Ai Driven Customer Ops Sydney

15 Sep
|
My NRMA
|
Sydney

15 Sep

My NRMA

Sydney

NRMA in Sydney is seeking a Training & Knowledge Lead to drive frontline capability and learning strategy. Based at Sydney Olympic Park with a hybrid mode, you will lead Trainers, Knowledge Specialists and QA teams to elevate coaching, content and knowledge management.

You will partner with business leaders to identify capability gaps, design up-to-date learning frameworks and support adoption of AI across customer service operations.
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📌 Learning & Knowledge Lead Ai Driven Customer Ops Sydney
🏢 My NRMA
📍 Sydney

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