Lion D'Or Patisserie is seeking an experienced and passionate Head Café Manager to lead the day‐to‐day operations of our venue.
This is a hands‐on leadership role suited to someone who thrives in a refined, high‐service environment and takes pride in operational excellence, team leadership, and exceptional customer experience.
This is a full‐time position aligned with ANZSCO xxxxxxx – Café or Restaurant Manager.
Position Summary
The Head Café Manager is responsible for organising and controlling the overall operations of Lion D'Or Patisserie to ensure the delivery of high-quality dining and customer experiences.
We are seeking a positive and motivated individual who brings energy, professionalism, and a genuine passion for hospitality to the role.
Preference will be given to candidates with Spanish language skills and/or an appreciation of South American pastry products.
At Lion D'Or Patisserie, culture is at the heart of everything we do.
We have built a strong community centred on service, tradition, and care not only in our products but in the way we engage with our customers and each other.
The successful candidate will be a team‐oriented leader who contributes to a cohesive, supportive environment and upholds our reputation for excellence and care in every aspect of the business.
Key Responsibilities
Leading, training, rostering and supervising café staff
Managing daily operations to ensure smooth and efficient service
Delivering outstanding customer service and resolving customer concerns




Coordinating service periods, special events and functions (where applicable)
Managing stock, purchasing, pricing and cost control
Maintaining food safety, workplace health and safety, and regulatory compliance
Working closely with kitchen staff on café menu planning and service delivery
Monitoring financial performance, stock levels and operational records
Maintaining high standards of cleanliness, presentation and venue quality
Driving continuous improvement through customer feedback and team development
Skills and Experience
Proven experience in a café management role
Solid leadership, communication, and people management skills
Sound understanding of hospitality operations, cost control, and service delivery
Ability to work under pressure while maintaining high standards at all times
Excellent organisational and problem‐solving capabilities
Strong customer focus and attention to detail
Flexibility to work weekends, public holidays, and peak trading periods as required
Spanish language skills and/or an appreciation of South American pastry products and traditions will be highly regarded
Qualifications
A relevant qualification at Diploma level or higher in hospitality management or a related field, or
At least three years of relevant experience in café management at a comparable level
Employment Details
Position Type: Full‐Time Salary: $77,000 – $85,000 per annum (plus superannuation)
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📌 Head Café Manager (New South Wales)
🏢 Lion Dor Patisserie
📍 New South Wales