Job Description
At Paywise, we're passionate about helping Australians get more from their pay through smart salary packaging and employee benefits solutions.
Our success is driven by innovative technology, exceptional customer service and a team of talented people who genuinely care about delivering outstanding outcomes.
We take pride in doing the right thing, building trusted relationships and creating positive experiences for our customers every day.
As we continue to grow, we're looking for motivated, collaborative people who want to make a meaningful impact.
At Paywise, you'll be part of a supportive and high-performing team where your ideas are valued, your development is encouraged and your contributions make a real difference.
What We Offer
Competitive salary package of $70,000 - $85,000 per annum, plus superannuation.
Modern Melbourne office with a collaborative team environment
Competitive salary package
Loyalty Leave – additional paid leave to recognise and reward your ongoing commitment
Ongoing career development and growth opportunities within a rapidly expanding organisation
Competitive employee benefits, including salary packaging (we practise what we preach)
Employee Assistance Program (Sonder) – 24/7 confidential support for your wellbeing, mental health and safety, available to you and your immediate family
A supportive, inclusive culture where people are valued, recognised and celebrated
About the Opportunity
Our Melbourne Operations team is seeking an experienced Contracts Administrator to join the business in a full-time, office-based role.
In this role you will report to the Customer Experience Team Leader, your key responsibilities will include:




Monitor and review novated lease budgets for contracts.
Negotiate and prepare variations on behalf of consultants.
Manage lease contracts, ensuring a portfolio of contracts are reviewed and updates to existing contracts are recorded within case management systems maintaining confidentiality and integrity.
Stay up to date with legislative changes regarding novated leasing or Fringe Advantages Tax (FBT) legislation and make adjustments as required.
Provide support to clients, aiding in any queries regarding their novated lease contract, making sure they are making informed decisions about their leasing arrangement.
Maintain a positive relationship with external stakeholders, ensuring all aspects of entitlements are upheld as part of the leasing contract.
About You
To be successful in this role, you will bring:
A degree or diploma in Finance, Business or a related discipline
Previous experience within the fleet management, novated leasing or salary packaging industry
Minimum one years' experience in contract administration or contract management
Excellent customer service and relationship management abilities
Strong negotiation, problem-solving and active listening skills
The ability to thrive in a fast-paced and dynamic environment
Excellent verbal and written communication skills
A collaborative mindset and enjoyment of working as part of a team
Availability to work on-site in our Melbourne office Monday to Friday
Next Steps
At Paywise, we are committed to building a diverse, inclusive and welcoming workplace where everyone feels valued and respected.
We encourage applications from candidates of all backgrounds and experiences.

📌 Contracts Administrator (Victoria)
🏢 Paywise
📍 Victoria