14 Sep
|
Tecala Group
|
Victoria
14 Sep
Tecala Group
Victoria
Job Description
Tecala Group, Melbourne, is seeking an experienced TOC Team Leader to mentor L1/L2 Support Engineers.
You will drive proactive incident management and uphold SLAs, while coaching the TOC team and coordinating with vendors.
The role blends leadership with hands-on technical oversight in a dynamic MSP setting.
You'll guide performance, rostering, and cross-functional collaboration, shaping improvements and staff development as the company grows.
📌 Msp It Support Desk Lead: Leadership, Coaching & Sla (Victoria)
🏢 Tecala Group
📍 Victoria