About the role

As the Personal Assistant / Medical Secretary, you will play a central role in supporting patients through their surgical journey and ensuring the practice runs smoothly each day. You will be an essential part of the patient experience and the growth of the practice - warm, effective, organised and dependable. Based in Bundoora Victoria, this is an in office, hands-on, varied administrative role.

Key responsibilities
Manage the Specialist's diary, patient bookings and procedure scheduling
Communicate with patients, their families and referrers
Support patients by providing clear information and timely follow-up
Process Medicare and health fund billing, payments and daily banking
Maintain accurate patient records in ZedMed (training can be provided)
Prepare reports, follow up pathology results and assist with correspondence
Help maintain a clean, organised and welcoming practice environment




Participate in improving workflows and enhancing patient care

About you
Minimum 2-year experience in an administrative or nursing role
Excellent communication and a warm, professional manner
High attention to detail, accuracy and organisation
Ability to multitask and manage your day confidently
A willingness to learn and embrace training
High level of IT literacy and digital technology
A valid Police Check and a Working With Children Check (WWC)
Desirable: Experience with ZedMed, Medicare billing, or a Certificate/Diploma in Healthcare Administration/Medical Terminology

Perks
Supportive training and onboarding provided
Diverse work
A professional, friendly and compassionate practice culture
A role with variety, patient interaction and room to grow
A chance to contribute meaningfully to patient care

📌 Medical Administration Secretary / Receptionist Bundoora
🏢 MediHealth Partners
📍 Bundoora