AFCA's Banking & Finance (Small Business and Transactions) team is seeking an Ombudsman to join its busy decision-making group. The role focuses on resolving standard and complex banking and finance disputes, with emphasis on small business or transactions-related issues.
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You will contribute to high-stakes decisions binding on the sector when accepted by the complainant. The position involves coaching Adjudicators, presenting as a subject-matter expert, and supporting AFCA's relationships with
📌 Ombudsman, Banking & Finance Small Biz & Transactions Victoria
🏢 Australian Financial Complaints Authority
📍 Victoria
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