Manage a portfolio of strata claims for both residential and commercial properties
Act as 2IC for Team Leader
Assess situations and handle complaints with professionalism
Manage inbound calls and offer support to various stakeholders, including brokers, strata managers, internal technical teams, assessors, and security providers
Prepare formal responses, make decisions on claims, and process payments
Up to $110,000 plus super salary pending experience plus bonus
Fantastic career progression opportunities evident in both technical roles and management opportunities
Outstanding company culture focused on team success and effective management.
WFH 3 days a week
Sydney, Melbourne and Brisbane location
Ideal Candidate




3+ years experience managing strata claims
Complaints resolution experience
Calm under pressure, able to manage competing priorities
Ability to work collaboratively in a fast-paced, team-based workplace
We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.
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📌 Senior Claims Specialist (New South Wales)
🏢 Kennedy Reid | Recruitment Agency
📍 New South Wales