Job Description
Community First Bank is one of Australia's leading customer-owned banks, proudly serving members and communities since ****.
With more than 80,000 members, over $2.4 billion in assets, and a strong presence across Sydney, the Illawarra, Sutherland Shire, Western Sydney and the Hunter region, Community First Bank is built on a simple philosophy: people helping people.
As a member-owned organisation, we reinvest in delivering exceptional service, competitive products, and meaningful community support rather than generating profits for external shareholders.
Our purpose is to help our members achieve their financial goals through trusted relationships, innovation, and a genuine commitment to the communities where we live and work.
For careers at Community First Bank, you'll join a values-driven organisation that puts people first, celebrates collaboration, and empowers employees to make a real difference in the lives of members and local communities.
About the role
The Community Partnerships Manager is responsible for developing, managing and deepening Community First Bank's relationships within the communities we serve.
This role will establish and maintain strategic partnerships with community organisations, educational institutions, charities, sporting clubs, local businesses, local councils, emergency services, community housing providers and other organisations that contribute to stronger, more resilient communities.
The role will design and implement community engagement programs that create measurable outcomes aligned to Community First Bank's Community Impact Strategy, enhancing financial wellbeing, home ownership, business prosperity, youth opportunity and community resilience.
The Community Partnerships Manager will act as a key ambassador for Community First Bank, ensuring our presence within local communities is visible,



authentic and delivers meaningful, measurable social impact.
What you'll do
Community Partnership Development
Develop and implement Community First Bank's community partnership strategy.
Identify, secure and manage strategic partnerships across priority regions.
Build strong relationships with:
Schools and universities
Sporting clubs and associations
Chambers of Commerce
Local councils
Community housing organisations
Not-for-profit organisations
RFS, SES and volunteer organisations
Indigenous and multicultural organisations
Community centres and libraries
Evaluate partnership opportunities against Community First Bank's strategic pillars and objectives.
Community Impact Programs
Develop programs aligned to:
Home Ownership Pathways
Community Capability
Local Business Prosperity
Youth Futures
Community Wellbeing
Coordinate community workshops, seminars and education events.
Establish annual community engagement calendars across priority regions.
Work with partners to design sustainable initiatives that create long-term outcomes rather than one-off sponsorship activities.
Stakeholder Management
Represent Community First Bank at community forums, events and industry networking opportunities.
Develop trusted relationships with key community leaders and influencers.
Collaborate with Branch, Lending, Mobile Lending, Marketing and Member Experience teams to maximise community outcomes.




Act as the primary contact for Community Impact partnerships.
Community Impact Measurement
Develop and maintain a community impact dashboard.
Measure and report outcomes including:
People educated
Small businesses supported
Students reached
Financial wellbeing improvements
Produce quarterly and annual community impact reporting.
Coordinate Community First employee volunteering initiatives.
Build opportunities for staff involvement as:
Financial literacy facilitators
School speakers
Community workshop presenters
Support implementation of employee community volunteering programs.
Community Foundation Development
Support the establishment and growth of the Community First Foundation.
Develop governance, partnership and grant assessment frameworks.
Identify community investment opportunities aligned to strategic priorities.
Ensure all community initiatives comply with:
Banking Code of Practice
Privacy legislation
Regulatory obligations
Internal governance requirements
Identify and escalation emerging risks associated with partnerships and community activities.
Qualifications
5+ years' experience in community engagement, partnerships, business development or stakeholder management.
Demonstrated ability to build and maintain strategic relationships.
Experience developing programs and initiatives with measurable outcomes.
Solid communication and presentation skills.
Strong project management capability.
Current driver's licence.
Experience within banking, mutuals, financial services or member-owned organisations.
Qualifications in Business, Community Development, Marketing, Communications or related discipline.
Experience working with community organisations, charities or local government.
Grant and sponsorship management experience.

📌 Community Partnerships Manager (Queensland)
🏢 Community First
📍 Queensland