Job Description
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Discovery (including Cloud Discovery) - Must have
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Service Mapping (Tag-based Service Mapping) - Must Have
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Event Management
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CMDB implementation, governance, and maintenance
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Strong stakeholder management and communication skills
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Hands-on experience in implementing and supporting ServiceNow ITOM solutions
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Good to Have
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Vulnerability Response (VR)
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ServiceNow Security Operations experience
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Certifications
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ServiceNow Certified System Administrator (CSA) - Mandatory
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Certified Implementation Specialist (CIS) - Preferred
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Candidate Profile
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The ideal candidate should have:
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Robust hands-on experience in ServiceNow ITOM implementation and support
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Expertise in CMDB health, governance, and CSDM adoption
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Experience with Discovery, Service Mapping, and Event Management
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Ability to engage effectively with both business and technical stakeholders
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Proven track record of delivering high-quality outcomes in enterprise ServiceNow environments
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📌 Servicenow Itom Sme (Victoria)
🏢 XPT Software
📍 Victoria