The Logistics Administrator primarily operates our freight facilities efficiently and according to security and safety requirements.

Logistics Administrator responsibilities include supporting all supply chain procedures, from coordinating freight to managing shipping documentation. The role also identifies customer concerns and offers practical solutions and develops leads to grow the business.

The Logistics Administrator reports directly to the Operations Manager and must protect and promote Crisis’ best interest at all times.

SPECIFIC OBJECTIVES
Communicate with customers through various channels
Plan and organise shipments based on service availability and customer requests
Examine air freight, (re-)package if required and prepare and explicit cargo for uplift
Prepare shipping documentation (i.e.,



customs or security declarations, AWB's, B/L's etc.)
Coordinate our supply chain procedures to maximise quality of delivery
Track and trace orders to ensure on-time deliveries
Provide shipping updates to customers as required
Maintain updated records of shipping documentations, suppliers and customers
Maintain a positive and skilled attitude towards customers continuously
Respond promptly to customer enquiries, bookings and complaints
Possess a full understanding of Crisis business products and values
Report on successes and areas needing improvements incl. drivers without uniform
J-18808-Ljbffr

📌 Logistics Administrator Melbourne (Australia)
🏢 Crisis Group
📍 Australia