Job Title: Helpdesk and Data Quality Officer (Trainee)

Industry: Admin & Secretarial

Country: AU

City: Brisbane, Queensland 4001

Role Type: Full time

Employee Working Hours: Full-time

Job Summary

We seek a highly motivated Helpdesk and Data Quality Officer Trainee to join our team.

As a trainee, you will be responsible for providing technical support to our clients via phone or email. You will also be responsible for ensuring the data quality is maintained in the system. The ideal candidate should have excellent communication skills, attention to detail and a willingness to learn.

Skills
Solid problem-solving skills
Excellent communication skills
Attention to detail
Ability to work under pressure
Valuable time management skills




Knowledge of Microsoft Office Suite

Responsibilities
Responding promptly and effectively to client inquiries via phone or email.
Providing technical support on hardware and software issues.
Escalating unresolved issues as appropriate.
Monitoring data quality in the system.
Identifying areas for improvement in processes related to data quality.
Assisting with ad-hoc projects as required.

Qualifications
Be willing to complete a traineeship - Certificate 3 Business Administration
Experience working customer service but not essential.
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📌 Helpdesk And Data Quality Officer Trainee Brisbane City
🏢 Community Information Support Services
📍 Brisbane