Job Description
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Located at Dubbbo's Iconic - Taronga Western Plains Zoo!
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Casual, Mon-Sun position
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TCSA Restaurant & Retail Employees Award, Duty Officer, $***** per hour + weekend penalties.
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Step into a leadership role that blends hospitality excellence with purpose-driven work at Taronga Western Plains Zoo. As a Food & Beverage Supervisor, you'll deliver exceptional guest service, lead and train staff, and create memorable hospitality moments — all while championing sustainability and safety. This quick-paced, people-focused role places you at the heart of Taronga's mission to connect visitors with wildlife through world-class experiences.
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About The Role...
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Responsible for the day to day operations of the front of house restaurants and catering functions for Taronga Western Plains Zoo cafes, Function centre & restaurant providing and maintaining high quality customer service standards.
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Key
Accountabilities...
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Deliver the day to day operational customer service components of TWPZ's commercial operations.
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Assist in coordination, training and supervision of staff.
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Undertake general duties for both food and beverages
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Provide excellent customer service to visitors at all times and lead by example
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About You...
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We are looking for candidates that have:
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Hold a current NSW Drivers License or ability to have existing license formally recognised, including manual.
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Responsible Service of Alcohol (RSA) certification or the potential to obtain certification
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Hold and maintain a current paid NSW Working with Children Check at your own expense
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Current Senior First aid (or willingness to obtain)



and ability to maintain this qualification at your own expense
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Benefits...
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Our employees enjoy generous employment conditions including some of the following:
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Flexible Hybrid work model - Taronga supports a blend of in-office, remote, and on-the-go workers!
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Complimentary family and friends passes across both Taronga's Sydney & Dubbo Zoo's
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Free onsite car parking, outside of peak periods
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A wide range of discounts on our award winning accommodation across both sites
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Discounted food and beverage purchases across the sites
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Discounted Fitness Passport
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We're a social team - there's always lots going on around the zoo that we get involved with!
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+ more!
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We Value Diversity...
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Taronga is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances.
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Taronga is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.
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About Applying...
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Please submit your resume and a cover letter of one page. You are also required to complete the two target questions as part of your application.
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Tell us about a time you supervised a small team in a café or function environment. What was your key role and responsibilities to ensure success?
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Tell us about your previous experience in Hospitality?
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What does guest experience mean to you?
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Please explain your availability across a 7 day week, including days, nights and weekends.
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Applications Close:11:59pm Wednesday 23 September ****

📌 Food & Beverage Supervisor - Twpz (Dubbo)
🏢 Taronga Conservation Society Australia
📍 Dubbo