Join a busy team as an Administration Assistant, managing enquiries, answering calls and keeping things running smoothly for a 3-month contract.
Be the go-to person for enquiries and make an impact from day one
Put your people skills and digital confidence to work
Join a fast-paced team where every day brings something different

Role Overview

We're looking for an Administration Assistant to join a busy team on an initial three-month contract. You'll be the first point of contact for enquiries, answering phones, managing requests through Zendesk and providing friendly, efficient support.

If you're a fast learner, confident with technology and enjoy a role where you can interact with people, this could be a excellent opportunity to get stuck in and make an immediate impact.

About the Person

You're organised, approachable and confident speaking with people over the phone. You pick up new systems quickly and enjoy figuring things out rather than waiting to be shown every step.

Most importantly, you'll bring a positive attitude,



strong attention to detail and a willingness to jump in and help wherever needed.

Key Responsibilities
Answer and manage incoming phone enquiries
Triage and respond to enquiries
Direct enquiries to the appropriate team or person
Provide accurate and professional customer service
Maintain accurate records and update systems
Complete general administration and support tasks
Manage competing priorities in a busy workplace

Skills, Knowledge and Experience
Previous administration or customer service experience
Confident answering phones and communicating with a wide range of people
Solid digital skills and confidence learning new systems
Experience using Zendesk or similar systems is advantageous
Strong organisation and attention to detail
Ability to learn quickly and adapt to new processes
Friendly, proactive and team-oriented approach

For more information please contact Elena Bacon on .
J-18808-Ljbffr

📌 Administrative Assistant Adelaide
🏢 Harrison McMillan
📍 Adelaide