Guest Experience Lead, Service & Support (New South Wales)

Guest Experience Lead, Service & Support (New South Wales)

14 Sep
|
Hoyts Group
|
New South Wales

14 Sep

Hoyts Group

New South Wales

Job Description
HOYTS Group in Sydney is seeking a Guest Experience Assistant Team Lead to support the Guest Experience Team across Zendesk, phone and email, guiding day-to-day priorities and escalating as needed.
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The role focuses on delivering outstanding guest experiences, coaching team members, analyzing feedback, and collaborating cross-functionally, with opportunities to contribute to process improvements and service excellence.

📌 Guest Experience Lead, Service & Support (New South Wales)
🏢 Hoyts Group
📍 New South Wales

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