Job Description

Saul Recruitment - Specialising in recruiting top MSP/Cloud talent across Oz & NZ!

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Looking for a hands-on Level 2.5 support role where you can work across different client settings, solve engaging technical problems and keep building your skills?

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$75k - $90k + Super + Phone Allowance

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Perth | Client Site Visits | 40 Hours Paid Training Every Year!

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This is a well-established Perth MSP supporting a broad mix of managed and on-demand clients.

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You'll join an experienced technical team, working across Microsoft 365, networking and infrastructure while getting exposure to troubleshooting, proactive maintenance and project work.

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The role will involve some client site visits mainly across the Perth metro area. WFH flexibility is available when needed, but this isn't a regular hybrid arrangement.

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Why This Company Stands Out:

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Dedicated training time: 40 business hours every year specifically set aside for training.
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Certifications paid for: Relevant certifications that support your development will be fully funded.
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Certification bonuses: Additional bonuses are available for selected certifications, reviewed annually.
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Technical variety: Work across desktop, Microsoft, server, networking, infrastructure and cybersecurity issues.
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Project exposure: Get involved in infrastructure upgrades, application deployments, networking and client onboarding.
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Career development: Build your technical capability with support from experienced engineers around you.
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What You'll Be Doing:

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Providing Level 2.5 technical support across multiple client environments
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Troubleshooting desktop, server, network and cybersecurity issues
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Handling incidents, service requests, change requests and installations
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Supporting and administering Microsoft 365 environments
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Monitoring and maintaining client systems
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Troubleshooting recurring technical problems and identifying root causes
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📌 5 Support Engineer Leading Perth Msp/mssp Microsoft 365/infrastructure!
🏢 Saul Recruitment
📍 Perth