Job Description
n
Open to International applicants with valid Canadian Work permits: Yes
n
n
Job Description
n
This is a leadership position where you will support and oversee Food & Beverage operations across multiple outlets at St. Eugene Golf Resort & Casino, including restaurant service, banquets, and casino floor operations. You will work closely with the Food & Beverage Manager to ensure smooth daily operations, strong team performance, and an exceptional guest experience.
n
Your role includes supporting staffing and scheduling, overseeing inventory and cost controls, and contributing to operational improvements that enhance efficiency and service standards. A passion for hospitality, leadership, and guest satisfaction is essential, as you will play a key role in creating a welcoming and memorable experience for all guests.
n
Responsibilities
n
n
Support and oversee daily Food & Beverage operations across all outlets to ensure seamless service.
n
Assist in managing staffing levels and scheduling based on business demand.
n
Participate in department meetings and contribute to the overall success of the Food & Beverage department.
n
Support recruitment, onboarding, and training of team members, fostering a culture of hospitality and service excellence.
n
Uphold and continuously improve service standards to ensure guests feel valued and cared for.
n
Engage with guests and support supervisors in professionally resolving concerns, with a focus on guest recovery.
n
Support financial accountability, including cash handling procedures, labour control, and cost management.
n
Assist in managing inventory, ordering, and beverage programs.
n
Oversee reservation systems and support overall guest flow and experience.
n




Support the planning, setup, and execution of special events and banquets.
n
Work towards achieving budgeted labour, cost, and revenue goals while maintaining service quality.
n
Identify opportunities and support the implementation of operational and service improvements.
n
Maintain a strong understanding of POS systems, supporting updates and troubleshooting.
n
n
Responsibilities & Qualifications
n
Knowledge, Skills & Abilities
n
n
Strong leadership skills with the ability to motivate, coach, and develop a team.
n
A commitment to hospitality excellence and delivering exceptional guest experiences.
n
Previous Food & Beverage leadership experience (supervisory or management level) is required.
n
A strong understanding of multi-outlet operations, including restaurant, banquet, and casino environments, is an asset.
n
Excellent communication and interpersonal skills to foster a positive and professional environment.
n
Robust organizational, time management, and accountability skills.
n
Proficiency in Microsoft Office and POS systems.
n
Experience with inventory management, scheduling, and cost controls is an asset.
n
Serving and bartending experience is considered an asset.
n
n
Conditions of Employment
n
n
Ability to bend, lift, stoop, stand, and walk frequently throughout the shift. Some heavy lifting and carrying may be necessary.
n
Work in both indoor and outdoor environments with varying temperatures.
n
Must possess a valid Serving It Right certificate.
n
Flexible availability is required, including mornings, evenings, weekends, and holidays.
n
Must successfully apply for and obtain a BC Gaming Policy and Enforcement Branch (GPEB) license to work in the casino.
n

📌 Assistant Food & Beverage Manager (Western Australia)
🏢 St. Eugene Golf Resort & Casino
📍 Western Australia