Service Line Manager — Itil Slas & Siam Governance New South Wales (Australia)

Service Line Manager — Itil Slas & Siam Governance New South Wales (Australia)

15 Sep
|
Infosys
|
Australia

15 Sep

Infosys

Australia

Infosys in Sydney, Australia, is seeking a Service Line Manager to lead service level management across business services, suppliers, and internal delivery teams. You will define, monitor, and improve SLAs, OLAs, XLAs, KPIs, and governance, within a SIAM/multi-supplier model.

The role requires robust analytical skills, excellent communication, and stakeholder management to drive performance, coordinate with service owners, and deliver transparent reports using ServiceNow and other tools.
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📌 Service Line Manager — Itil Slas & Siam Governance New South Wales (Australia)
🏢 Infosys
📍 Australia

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