Job Description
n
1 x Ongoing full time position located in Molong (mid November start date)
n
1 x Temporary full time position located in Cowra (12 months)
n
Salary starting from $******pa + super
n
Have an exceptional career where you live!
n
n
We are looking for switched on office all-rounders to provide professional front line customer service and administration support for the regional team and its customers.
n
About the Role
n
As a Customer Service and Admin Support Officer you will be responsible for:
n
n
A variety of word processing, records management, data entry, office administration and customer service duties
n
Providing consistent high quality front line customer service (including initial advice, information, guidance, escalating and redirecting issues as required)
n
Managing customer information to ensure confidentiality, accuracy and integrity
n
Providing feedback and information to contribute towards an ongoing improvement in customer and administrative service activities
n
Undertaking accounts receivable services including cash receipting, debt management assistance and financial reconciliations in accordance with agency standards and procedures.
n
n
For more information on the role you can download the role description or reach out to Rob Palejs on ************ or via email at
******
.
n
About You
n
As you can see this is a hands on role best suited to someone with a proactive team player attitude. You'll be busy and be a front face for the Cent ral Tablelands team.
n
You'll need to have strong , qualified communication skills, an eye for the details and be someone who's comfortable both processing accurate data and information as well as speaking to both internal and external customers.
n
Previous experience in a customer service related position or an office administration role would be a plus and a srong understanding and a passion for technology would also be a benefit in the role .
n
So ,



if you have a genuine passion for working with and for your local community and want to be part of a supportive and team focused environment, then this might just be the job for you!
n
Recruitment Adjustments
n
If you require adjustments in completing your application, interviewing, completing any pre-employment testing, require information in an alternative format, or otherwise participating in the recruitment process, please let us know so we can assist . Send an email to
******
or contact the hiring manager listed for a confidential discussion.
n
If your partner is an essential worker, then we have a free service to support you and your family in your move! To find out more visit The Welcome Experience | NSW Government.
n
About Us: Together, we are DPIRD
n
The New South Wales Department of Primary Industries and Regional Development (DPIRD) protects, supports and develops primary industries and regional economies.
n
Collectively we support strong and sustainable agriculture, forestry, fishing and mining industries, and regional economies. We actively manage our natural assets: our lands and soils, minerals, waterways and oceans, vegetation and forests.
n
The department brings together:
n
n
Local Land Services
n
NSW Resources
n
Agriculture and Biosecurity
n
Fisheries and Forestry
n
Regional Development and Delivery.
n
n
With the majority of the DPIRD team living and working in regional NSW, we are embedded in the regions we serve.
n
Diversity and inclusion are core DPIRD values. Everyone has the right to contribute and participate to their full potential. We are committed to supporting a diverse and inclusive culture that is respectful, welcoming and flexible - a workplace where our people feel supported, valued, and part of our collective success.
n
Learn more about the benefits of joining our diverse and talented DPIRD team.
n
Additional Information
n
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next eighteen months.

📌 Customer Service & Admin Support Officer (New South Wales)
🏢 the original
📍 New South Wales