At Konecranes, we believe that excellent customer experience is built on the people behind the Konecranes name.
Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth.
We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves.
This is what makes Konecranes a unique place to work.
Job Description
We are currently seeking a passionate, energetic, and engagingService Coordinatorto join our team in Carole Park QLD.
Reporting to the National Lead Planner, you will be responsible for planning and executing service, repair and maintenance work through the assigned team of Technicians in the North East Branch.
Your main responsibilities will include:
Planning, prioritising and scheduling work
Planning un-planned breakdown work with the assistance of Field Supervisors and the Service Manager
Arranging/ ordering sub-contracted goods, services and equipment.
Capturing and controlling job-related costs by way of Time and Material Trackers in provided systems
Effectively communicating the planning process and timelines to customers, technicians and subcontractors




Tracking and receiving material orders to facilitate a timely delivery of the Orderbook when requisite components are available.
Qualifications
2-3 years in a Service Planning or similar role
Exceptional customer service skills
Ability to work well under pressure and effectively prioritise tasks
Excellent interpersonal skills and the ability to communicate effectively with customers, suppliers and team members,
Demonstrated ability to plan jobs and develop a work scope
Excellent time management skills
Intermediate computer skills with experience working with the Office 365 Suite of products (i.e. Word, Excel and Outlook).
Additional Information
In return you will get:
A competitive base salary, based on experience
A 15% bonus based on agreed KPI's
The opportunity to participate in the Employee Share Scheme
The chance to be part of a supportive team environment
To be recognised and take advantage of hundreds of discounts and rewards through the MyKonecranes Rewards program
Support and encouragement to develop your skills with local training opportunities available
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
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📌 Service Coordintor (Queensland)
🏢 Konecranes
📍 Queensland