Persistent Systems is hiring a Senior AWS Connect SME to lead onsite technical architecture and customer-facing engagements in Australia (Sydney/Melbourne).
The role requires 12+ years IT experience and 6+ years with Amazon Connect, driving migrations, IVR flows, and integrations across enterprise environments.
You will mentor engineers, define best practices, and support executive-level customers while operating in a hybrid work model with a robust emphasis on stakeholder collaboration and
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📌 Senior Aws Connect Sme — Lead Global Cx Transformation (New South Wales)
🏢 Persistent Systems
📍 New South Wales
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