Job Description
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Own and execute the regional growth plan
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Deliver agreed regional revenue, customer growth, activation, retention, and rack-adoption goals
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Recruit and onboard delivery couriers and explain the Commercial Delivery offer
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Help new customers become active successfully
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Coordinate and personally support rack distribution, delivery and pickup logistics, inventory tracking, and rack-use guidance
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Meet couriers in the field at delivery hubs, ghost kitchens, community gathering points, and other high-potential locations
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Build relationships with local restaurants, ghost kitchens, delivery partners, community organizations, and other growth partners
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Plan and run community events, field activations, referral initiatives, promotions, and educational sessions
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Maintain an active presence in approved community channels and answer local questions
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Connect customers to the Customer Success team when centralized support is required
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Identify barriers to adoption and promising locations for racks, battery swaps, or other infrastructure
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Gather structured feedback and provide recommendations to Product, Operations, and the Commercial Delivery team
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Track regional performance, explain progress and risks, and adjust field plans based on data and community insight
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Requirements
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Must be based in Sydney and available for regular in-person field work across the region
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Demonstrated experience in field growth, community engagement, partnerships, local operations, field marketing, or a similarly hands-on role
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Comfort spending substantial time in the field, traveling locally, and taking an active role in rack distribution and event logistics
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Commercial and data-informed mindset, with motivation to own measurable regional revenue and growth outcomes
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Robust relationship-building skills and credibility with delivery couriers and local partners
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Excellent organization across events, inventory, follow-ups, community communications, and multiple active workstreams
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Practical, entrepreneurial working style and ability to operate independently in an early-stage program
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Clear written and verbal communication
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Professional fluency in English
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Professional fluency in Mandarin preferred, not required
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Direct experience as a delivery courier or working with courier, gig-economy, micromobility, restaurant, or last-mile delivery communities preferred
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Existing relationships within Sydney's delivery, restaurant, or courier ecosystem preferred
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Availability for a 12-month fixed-term employment arrangement
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Ability to work hybrid from Sydney
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Core Competencies
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Demonstrates expertise in regional growth strategies, community engagement, and partnership development, with a strong focus on achieving measurable revenue and customer growth outcomes. Proficient in organizing events, managing logistics, and fostering relationships within the local delivery and restaurant ecosystem.
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Highest-signal resume keywords
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Field Growth Experience
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Community Engagement
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Partnership Development
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Event Logistics Management
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Data-Informed Decision Making
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Hard Skills
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Regional Growth Planning
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Inventory Tracking
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Customer Activation
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Revenue Management
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Logistics Coordination
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Soft Skills
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Relationship Building
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Clear Communication
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Organizational Skills
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Entrepreneurial Mindset
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Independent Operation
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Industry Keywords
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Delivery Courier
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Gig Economy
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Micromobility
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Last-Mile Delivery
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Restaurant Partnerships
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📌 Community Growth Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales