Job Description
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Conduct preventative maintenance, inspections, repairs and testing of Arjo equipment and associated healthcare products
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Respond promptly to equipment breakdowns and service requests within the hospital
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Build strong working relationships with clinical, nursing, wards and support services teams
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Manage equipment servicing schedules to maximise equipment availability and compliance
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Accurately record service activities and equipment history within Arjo's service management system
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Maintain spare parts inventory and ensure required parts are available onsite
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Support equipment installations, commissioning and user familiarisation where required
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Ensure serviced equipment meets relevant safety, quality and regulatory standards
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Work with Arjo's broader Service and Operations teams to deliver customer outcomes
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Identify process improvements that enhance service delivery and customer satisfaction
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Provide day-to-day technical support and maintenance for Arjo healthcare equipment at a Canberra hospital
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Requirements
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Mechanical, electrical or electronics qualification or equivalent technical experience
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2-5 years' experience in equipment maintenance, field service, biomedical equipment servicing or a related technical role
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Strong troubleshooting and problem-solving capability
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Experience working in healthcare, medical devices, hospital environments or a regulated industry is highly regarded
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Excellent customer service and stakeholder management skills
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Robust organisational skills with the ability to prioritise work and manage competing demands
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Confidence using service management systems, tablets and mobile technology
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Ability to work independently while collaborating effectively with both hospital and Arjo teams
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Current driver's licence
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Current COVID-19 and influenza vaccinations are encouraged
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Successful applicants must undergo relevant reference checks, a national police check, and a pre-employment medical including drug and alcohol screening
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Core Competencies
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Demonstrates expertise in equipment maintenance and servicing within healthcare environments, ensuring compliance with safety and regulatory standards while delivering excellent customer service. Proficient in troubleshooting, problem-solving, and managing service schedules to enhance operational efficiency.
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Highest-signal resume keywords
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Mechanical Qualification
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Equipment Maintenance Experience
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Troubleshooting Skills
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Customer Service Skills
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Service Management Systems
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ATS Optimization Keywords
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Hard Skills
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Electrical Qualification
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Electronics Qualification
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Biomedical Equipment Servicing
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Field Service Experience
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Preventative Maintenance
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Inspections and Repairs
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Equipment Testing
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Process Improvement
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Inventory Management
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Technical Support
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Soft Skills
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Strong Organisational Skills
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Stakeholder Management
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Collaboration Skills
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Problem-Solving Capability
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Certifications & Qualifications
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Current Driver's Licence
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COVID-19 Vaccination
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Influenza Vaccination
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Industry Keywords
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Healthcare
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Medical Devices
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Hospital Environments
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Regulated Industry
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Tools & Technologies
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Service Management Systems
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Tablets
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Mobile Technology
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📌 Service Technician (Canberra)
🏢 Jobtailor
📍 Canberra