Job Description
Company Description
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Queensland Gastroenterology is a specialist practice group based at Greenslopes, focused on Gastroenterology and Hepatology. The team is dedicated to providing each patient with the most appropriate, evidence-based care. The practice maintains a strong commitment to clinical excellence, ongoing innovation, and high standards in patient service. Team members will form part of a collaborative environment that values professionalism, continuous improvement, and quality outcomes for patients.
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We are looking for a full-time Senior Medical Administration Receptionist to join our dedicated and hardworking admin team who provide support to our Gastroenterology consultants at our Greenslopes site:
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4 weeks Annual Leave (pro rata) + 1 extra paid week off over Christmas period as an added bonus.
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Above Award rate applies, Monday to Friday work, no weekends or evenings.
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The successful applicant will be working in a friendly environment with great management support.
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Key areas of responsibility include and are not limited to:-
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Provide outstanding, empathetic, and confidential customer service to patients – telephone and face to face
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Shared diary management along with admin team for 15 specialist doctors including patient consults and theatre bookings
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Provide intuitive administration support to allocated consultants including patient and referring doctor follow up, document management, patient correspondence and other duties when required.
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Quality assurance for incoming referrals and when appropriate making necessary pre and post-surgery appointments on behalf of the consultants.
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Essential skills and attributes required:-
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Must be well presented, empathetic, enthusiastic and a great team player
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Must have a minimum of 3 years Administrative experience
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Have a professional manner with solid customer service focus
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High level of organisational and administrative skills with attention to detail
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Possess excellent interpersonal and communication skills
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Ability to prioritise tasks in a fast-paced environment
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Comprehensive knowledge of private health funds and Medicare billing (preferred)
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Ability to handle a large number of incoming calls and call backs
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Understand the importance of patient confidentiality
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Ability to learn and adapt to varied medical software programs
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We have two locations, Greenslopes Private Hospital and Mater Bayside, Redlands. This role is for Greenslopes.

📌 Senior Medical Receptionist (Queensland)
🏢 Queensland Gastroenterology
📍 Queensland