Job Description
KBA Accountants is a well-established, Sunshine Coast accounting practice, trusted by small-to-medium businesses, investors, SMSFs and not-for-profits — with a specialist niche in Management Rights (hotels and resorts). We're a close-knit team of around 15, and we're looking for an experienced Office Manager to take the reins on the day-to-day running of the practice so our partners can stay focused on serving clients.
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About the role
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This is a genuinely pivotal role for our firm. You'll manage our office and lead our Admin Team, taking ownership of the operational and administrative work currently sitting with our partners — freeing them up to focus on billable client work. You'll be the person who keeps the practice running smoothly behind the scenes, and the go-to for anything technology or systems-related.
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What you'll be doing
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Managing the office day-to-day and leading/supporting our Admin Team
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Taking over administrative and operational tasks currently handled by the partners
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Owning our practice management software — XPM, Ignition and FYI — and making sure the team is using them well
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Leading the charge on any new software implementation or systems improvement, from evaluation through to rollout and training
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Identifying opportunities to streamline processes and improve how the practice runs
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Supporting partners and the wider team so everyone can focus on what they do best
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What you'll bring
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Proven experience in an office/practice management role, ideally within an accounting or professional services setting
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Hands-on experience with Microsoft suite (Word, Excel, Sharepoint & OneDrive), XPM, Ignition and FYI — this is essential
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Experience with Now Infinity, ASIC, ATO & ATO Mate, would be beneficial
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A genuine interest in technology, with a track record of leading or supporting software implementations
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Strong people-management skills and the confidence to lead a small admin team
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Excellent organisational skills and the ability to juggle competing priorities
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A proactive, take-charge attitude — you spot what needs doing and get on with it
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Join a well-respected, long-standing local practice with a supportive, down-to-earth team culture
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The opportunity to shape how the practice operates
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We are happy to add software as required to help you fulfill your role
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Be part of a firm investing in modernising its systems and ways of working
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Based in Maroochydore, in the heart of the Sunshine Coast
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📌 Office Manager (Queensland)
🏢 KBA Accountants
📍 Queensland