Job Description
Are you a natural leader who thrives on keeping a busy practice running like clockwork? Do you love the idea of leading a team across both dental and optical services, building genuine patient relationships, and being the person who makes a practice truly hum? You might be our new Practice Manager in Mt Barker.
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About Health Partners
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We're more than just your health partner. As a proud South Aussie not-for-profit, we've had our member's backs (and eyes, and teeth) for over 85 years. This means we know health and wellbeing looks different for everyone, and it's why we're on a mission to create a better state of health for our over 95,000 members and the local community we call home.
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As a member-owned fund, we're guided by doing what's right for our members, our people and the broader community. To be a Health Partners member means you're part of something pretty special â we're your truly local, value giving, member satisfying partner.
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About The Role
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As Practice Manager, you'll lead a combined dental and optical team at our Mt Barker practice, overseeing the day-to-day running of both services to deliver a seamless, high-quality experience for every patient who walks through the door.
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Key responsibilities
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Lead, coach and support a team across both dental and optical functions, fostering a positive and high-performing culture.
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Oversee daily operations, rostering and workflow to ensure smooth, efficient service delivery across both areas.
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Champion an exceptional patient and customer experience, acting as an escalation point for complex enquiries or complaints.
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Monitor performance against targets and business goals, using data to identify opportunities for improvement.
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Ensure compliance with clinical, safety and administrative policies and procedures across both dental and optical operations.
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About You
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You're a confident, hands‐on leader who genuinely enjoys the buzz of a busy practice,



and you know how to bring a team together to deliver great outcomes for the people walking through the door.
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Proven experience leading and coaching a team, ideally within a healthcare, retail or customer‐facing environment.
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Strong organisational skills, with the ability to juggle competing priorities and keep daily operations running smoothly.
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A genuine passion for delivering exceptional patient and customer experiences.
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Confident communicator, comfortable managing escalations and building relationships across a diverse team.
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Experience in dental and/or optical settings is highly regarded, but not essential if you bring strong leadership and operational skills.
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What's on offer?
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To be part of our local team means you're part of something pretty special. You'll be working with a diverse range of people who are committed to doing things Side by Side. Head toâ¤
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â¤to find out more about life at Health Partners and Side by Side, our employee value proposition.â¤
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Working for us means you can also access our generous employee advantages, including:
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Paid parental leave
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Allowance on your private health insurance premium
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Family & Friends private health insurance discount
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Discounted sunglasses
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Flexible and hybrid working experiences
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Access to internal and external learning
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Volunteer days to work with our partner charities (currently Foodbank, Treasure Boxes and KickStart for Kids)
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Access to our Employee Assistance Program for you and your family
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Access to discounted gym memberships and wellbeing programs.
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You must be an Australian citizen or permanent resident at the time of submitting your application and hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain prior to commencement.â ̄
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We appreciate the time and effort it takes to prepare and submit your application with us. This is why we're a Circle Back Initiative employer, committed to reviewing and responding to every candidate.

📌 Practice Manager - Dental And Optical (South Australia)
🏢 Health Partners
📍 South Australia