Job Description
# Operations Excellence & Brand Standards PartnerKFC Head Office## Job Description* Drive restaurant performance and operational excellence across KFC* Shape how Brand Standards and Food Safety come to life across our restaurant network* Flexible hybrid working environment, with 2 days per week based in our Frenchs Forest officeWe're looking for an Operations Excellence & Brand Standards Partner to join our Operations team on a 12-month parental leave contract.
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In this role, you'll help drive restaurant performance across KFC by bringing our Brand Standards, Food Safety and Operational Excellence strategy to life.
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You'll lead key compliance and performance programs, turn data and insights into action, and partner with teams across the business to identify opportunities and drive continuous improvement across our restaurant network.**HOW YOU'LL MAKE A DIFFERENCE*** Lead key Brand Standards, Food Safety and Operational Excellence programs across our restaurant network.* Manage our external audit partner to ensure restaurant compliance audits are consistent, accurate and effective.* Use performance and compliance data to identify trends, risks and opportunities, turning insights into clear actions.* Drive continuous improvement of restaurant processes, tools,



routines and operational standards.* Partner with restaurant and cross-functional teams to improve performance and embed consistent standards across KFC.* Manage compliance escalations and support teams to develop and deliver effective corrective action plans.* Provide transparent reporting and recommendations to help shape operational priorities and improve restaurant
performance.**ABOUT
YOU*** 3+ years' experience in operations, compliance or a similar commercial environment.* Experience with auditing, compliance or operational standards, ideally within food service, QSR or retail.* Strong analytical skills, with the ability to turn data into clear insights and actions.* Confident communication and influencing skills, with the ability to work effectively across different teams and stakeholders.* Experience leading or managing others and driving performance.* Strong organisation skills with the ability to manage multiple priorities in a fast-paced environment.**WHY KFC?**At KFC, everyone has a seat at our table.
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We're committed to creating an setting where our people can be their best selves, make a difference and have fun along the way. In return, we offer:* Flexible hybrid working arrangements, including half-day Fridays* Additional wellbeing leave each year* Monthly mobile phone and home internet contributions* Employee discounts at KFC restaurants

📌 Operations Excellence & Brand Standards Partner - Kfc Head Office (New South Wales)
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📍 New South Wales