07th September, ****
Import Coordinator - Perth | Up to $80,000 - $100,000 + Super | Fantastic Opportunity
Your new company
This is an organisation that takes pride in getting things right.
With a strong focus on operational excellence, safety and quality, they have built an approach that supports reliable outcomes for their customers.
They continue to look for better ways of working, creating an environment where people are encouraged to contribute, improve and make a real impact.
Your current role - Import Coordinator
We are looking for a motivated individual with a strong focus on customer service to join our team full-time in the role of Import Coordinator.
The Import Coordinator is part of the Operations team and works closely with the WA Operations Manager.
The role oversees the import process from initial order through to final delivery, coordinating a range of shipments including Air, Domestic, FCL, LCL and Breakbulk.
The Import Coordinator is responsible and accountable for (but not limited to) the following:
Liaising with customers and overseas offices to coordinate import enquiries and shipments
Registering import shipments in Cyberfreight and coordinating import clearance formalities with PFS Customs Broker
Coordinating AQIS inspections and formalities
Monitoring progress of customs and quarantine clearance via IC s and communicating the outcome to the customer
Coordinating deliveries of customs released freight to destination with transport team.




Completing billing process; timely and accurately coding of supplier's invoices and preparing files for handover to PFS Accounts as per contracted rate agreements
Assisting with tenders and competitive RFQ's
Delivering a high level of customer service
Participating in general office and warehouse tasks as required
What you'll need to succeed
Minimum 2 – 3 years' experience in a similar position
Import Coordinator experience
Knowledge of customs and freight forwarding terminology
Strong problem-solving skills
Customer Service experience
Current Import air operations capability
Confident in conflict resolution
Advanced negotiation and relationship skills
High level customer service skills
Positive and professional attitude
Proficient in the Microsoft Office suite
High attention to detail and strong planning and organization skills
Ability to priorities tasks effectively in a busy work environment
Excellent communication skills both verbal and written
Ability to work autonomously and within a team environment
Excellent working knowledge of Customs IC s and Cyberfreight computer system
Please Note:
People Group Recruitment is only accepting applications from candidatesCURRENTLY RESIDING IN AUSTRALIAwho have therelevant LOCAL skills and experiencerequired for this role.
WeDO NOTrecruit for roles that offersponsorship, internships, graduate programs, or entry-level positions.
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📌 Freight Forwarding - Import Coordinator - Per-New (Western Australia)
🏢 People Group
📍 Western Australia