15 Sep
|
Hatch
|
New South Wales
15 Sep
Hatch
New South Wales
Fetch is seeking a Customer Operations Lead to head the claims and treatment support team. You will establish operating rhythms, coach the team, and design end-to-end journeys across humans, AI, and vets. The role partners with Product and Engineering to drive improvements with robust judgment and fairness.
The position is Sydney-based with hybrid options, offering competitive Series A salary plus meaningful equity, and a supportive culture with solid emphasis on customer outcomes.
J-18808-Ljbffr
📌 Head Of Customer Operations & Claims New South Wales
🏢 Hatch
📍 New South Wales