Job Description
Role - Key Account Management - Partner / Sr Partner (Director / Sr Director equivalent)
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Reporting to - Ross McGown (VP based in Sydney)
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The Opportunity
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"Are you ready to take your sales career to the next level by leading one of FICO's most critical client accounts? This role is your chance to lead a cornerstone account for a global leader in analytics and decisioning technology. You'll have the opportunity to shape the future of a premier client's business while achieving significant personal and professional growth. With over 60 years of consistent growth, FICO's world-class solutions empower thousands of businesses worldwide to make smarter fraud, risk, and customer management decisions.
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As a senior member of our Sales organization, you will leverage your deep expertise, strategic acumen, and consultative-selling prowess to strengthen and expand a marquee client relationship.
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This is not just another sales role—it's an opportunity to make a significant impact by partnering with a global financial institution to address their most urgent challenges with FICO's advanced technologies. If you're a results-driven, senior-level professional with a passion for delivering creative solutions and driving exceptional outcomes, we want to hear from you."
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- Hiring Manager
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What You'll Contribute
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Strategic Leadership: Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO's solutions at every turn.
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Solution Innovation: Collaborate with internal teams across sales, product, delivery, and marketing to design tailored,
enterprise-grade solutions that align with client needs and long-term strategies.
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Complex Deal Structuring: Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO's footprint within the account.
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Client Advocacy: Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
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Business Growth: Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.
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Market Leadership: Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.
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What We're Seeking
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Proven Senior-Level Experience: Demonstrated success in building and managing strategic relationships with senior executives, particularly within large financial institutions.
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Enterprise Solution Sales Expertise: A track record of structuring and closing complex, multi-million-dollar deals, including SaaS-based solutions that expand existing offerings or integrate into larger solution bundles.
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Industry Knowledge: Deep familiarity with banking, credit risk, fraud prevention,
account management, or consumer lending. Experience in applying technologies such as machine learning, AI, decision management, and optimization is highly desirable.
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Strategic Vision and Execution: Ability to craft and execute joint business plans that align with client objectives and FICO's strategic priorities.
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Growth Mindset: A Passion to learn and educate customers and FICO colleagues through presentations, and conversations. Strong soft skills, and a genuine interest in people and a desire to help them be wildly successful.
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Resiliency: Able to maintain focus and effectiveness under pressure, adaptable to change, and recover quickly from setbacks.
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Collaborative Leadership: A team-oriented mindset that values collaboration and leverages the collective strengths of colleagues to deliver exceptional results.
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Travel Flexibility: Willingness to travel up to 50% to maintain a close partnership with the client and foster meaningful, face-to-face interactions.
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Our Offer to You
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An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
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The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
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Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
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An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
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📌 Key Account Management - Partner / Sr Partner (Victoria)
🏢 FICO
📍 Victoria