Meet Our Team
Pega is a leader in customer engagement and digital process automation, delivering a commercial SaaS version of our industry-leading platform to clients worldwide. The Pega Cloud Security Operations Center (CSOC) protects our commercial cloud assets and offerings by deterring, detecting, denying, delaying, and defending against threats. Our team delivers detection, monitoring, and incident response services for Pega Cloud, and we're growing our presence in Sydney to support our global cloud security mission.
Picture Yourself At Pega
Play a critical role in ensuring the confidentiality, integrity, and availability of Pega's commercial cloud infrastructure. You'll be central to continuous monitoring, protection of global cloud security operations, and incident response — collaborating with threat detection engineers, vulnerability analysts, and security engineers to identify risks and strengthen our cloud security frameworks. Pega is actively embracing emerging AI capabilities, and you'll be expected to use AI-enabled tools to boost efficiency and decision-making — always applying critical thinking to validate AI-generated outputs before they're put into production.
What You'll Do At Pega
Perform security monitoring of Pega Cloud commercial environments using multiple tools and dashboards
Investigate security events to identify Indicators of Compromise (IOCs)
Contribute to incident response activities: identification, containment, eradication, and recovery
Develop Standard Operating Procedures (SOPs), policies, and playbooks for CSOC detection and analysis




Enhance security incident response plans and recommend remediation measures
Perform threat hunts for adversarial activities within Pega Cloud
Assist in developing high-confidence Splunk notables and situational awareness dashboards/reports
Who You Are
You bring insatiable curiosity and tenacity for defending against bad actors
You have spent time in the "security trenches" and understand how efficient SOC operations run
You bring a wealth of cloud security experience and are ready to lead technical analysis and incident response
You have a track record of success in the information security industry
AI-First Mindset (essential): You can use and reason with AI tools, validate their outputs, apply sound judgment, and demonstrate real-time thinking through artifacts like Pega GenAI Blueprints
Growth Mindset (essential): You show learning agility, adaptability, openness to feedback, a willingness to iterate, and a bias toward action over perfection
Your List of Accolades Include
SANS, Offensive Security, or other top-tier technical security certifications focused on analysis, detection, and/or incident response
Industry recognition for identifying security gaps to secure applications or products




What You've Accomplished
Must-Have: Australian citizenship is required for this role
4+ years of industry-relevant experience with knowledge of cloud architecture, infrastructure, and resources
2+ years in operational SIEM roles (analysis, investigations, incident response); Google Chronicle SIEM experience is a plus
2+ years of operational cloud security experience (AWS and/or GCP preferred), including analysis of logs such as CloudTrail, Cloud Audit, GuardDuty, VPCFlow, and WAF
2+ years of operational experience with EDR/XDR platforms
Operational experience with Linux, Windows, AWS, GCP, and Kubernetes (EKS/GKE)
Solid knowledge of the MITRE ATT&CK; framework, particularly the cloud matrix
Familiarity with OWASP Top 10 vulnerabilities
Foundational understanding of OS (Linux/Windows) and network architecture
Scripting experience (Python, Linux shell/bash, PowerShell) is a plus
Excellent verbal and written communication, with the ability to remain poised under pressure
Demonstrated ability to foster a healthy, productive team culture
Bachelor's degree in Cybersecurity, Computer Science, Data Science, or a related field
Pega Offers You
Gartner Analyst-acclaimed technology leadership
Continuous learning and development opportunities
An innovative, inclusive, agile, and flexible work environment
Competitive advantages package (salary, bonus incentive, and employee equity)
The opportunity to work at the forefront of AI-enabled innovation
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📌 Senior Cloud Security Operations Analyst (New South Wales)
🏢 Pegasystems
📍 New South Wales