About the Role
Securecorp is seeking an experienced Full time Security Supervisor to lead and support security operations at a high-profile retail site in the Ipswich region.
Brief Description
Securecorp is seeking an experienced Full time Security Supervisor to lead and support security operations at a high-profile retail site in the Ipswich region.
This role is ideal for an experienced security professional with a robust background in retail security and team supervision. You'll play a key role in maintaining a safe, secure and welcoming environment for clients, customers, staff and visitors while ensuring security operations are delivered to a high standard.
As a Security Supervisor, you'll lead by example, support your team, respond confidently to incidents and emergencies, and ensure site procedures and client expectations are consistently met.
Benefits
Permanent full-time employment with a consistent 40 hours per week
Supervisor Allowance
Attractive pay rates under the Security Services Industry Award, reviewed annually
Employee Assistance Program (EAP) providing personal and professional support
Access to our Employee Wellbeing Platform with free health checks and discounts across leading retailers, fitness centres, restaurants and travel providers
Discounts and offers with brands including Apple, HelloFresh, Fitness First, Google Store and Booking.com
Recognition programs and employee reward initiatives
Ongoing training, career development and progression opportunities.
Supportive team environment with a nationally recognised organisation
Key Responsibilities
Lead and supervise day-to-day security operations across the retail site
Provide guidance, support and direction to security officers on site
Deliver professional, customer-focused security services at all times
Conduct regular patrols, inspections and security checks
Monitor CCTV and security systems and respond appropriately to incidents
Manage access control and maintain secure entry and exit points




Respond promptly and professionally to emergencies, alarms and incidents
Identify, assess and manage security risks and potential threats
Ensure security officers follow site procedures, client requirements and company policies
Complete accurate and detailed incident reports, shift reports and site documentation
Liaise professionally with the client, site management, emergency services and other stakeholders
Address operational issues and elevate matters appropriately when required
Maintain a high standard of presentation, professionalism and customer service
Support the delivery of a safe, secure and positive retail environment
Skills & Experience
To be successful in this role, you will have:
Previous experience as a Security Supervisor or in a senior security position.
Demonstrated experience working in retail security, preferably within a high-volume environment.
Current Queensland Security Licence including Crowd Control and Monitoring.
Current First Aid and CPR certificates.
Proven ability to lead, supervise and support a team of security officers.
Strong understanding of security operations, incident response and risk management.
Excellent communication, interpersonal and customer service skills.
Strong written skills with the ability to complete detailed reports and documentation.
Professional presentation and a proactive approach to security.
The ability to remain calm, make sound decisions and respond effectively under pressure.
Strong problem-solving and conflict-resolution skills.
Ability to build positive working relationships with clients, customers and team members.
Previous experience managing security operations within a retail environment will be highly regarded.
About The Company
Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected.
Security Master Licence: *******
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📌 Security Supervisor - Ipswich Region (Queensland)
🏢 Securecorp
📍 Queensland