Senior Service Delivery Manager, Servicenow Govt, Canberra (Australia)

Senior Service Delivery Manager, Servicenow Govt, Canberra (Australia)

15 Sep
|
Novabridge
|
Australia

15 Sep

Novabridge

Australia

Novabridge is seeking a Service Delivery Manager for its Government-focused ServiceNow managed services. You will own end-to-end delivery for a single major client, drive service management from onboarding to ongoing operations, and maintain SLA performance while keeping stakeholders informed.

You will lead client meetings, coordinate with L2/L3 support teams, guide incident response, and continuously improve knowledge bases, processes, and QMS.
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📌 Senior Service Delivery Manager, Servicenow Govt, Canberra (Australia)
🏢 Novabridge
📍 Australia

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