Guild Group is seeking a Customer Care Specialist to deliver exceptional service and support customers with their insurance needs across the policy lifecycle.
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You will resolve enquiries, identify prospects and ensure compliance with industry standards, working closely with underwriting, claims and operations.
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This role offers hybrid work (2 days in-office, 3 days remote) with staff discounts and wellbeing programs, emphasizing quality and customer outcomes.
📌 Insurance Customer Care Specialist Hybrid Role Victoria (Australia)
🏢 Guild Group
📍 Australia
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