We are looking for an Assistant Client Executive or Client Executive to join GSA's growing Melbourne team! This is a newly created role working within our Corporate team, and would be the perfect opportunity to develop your insurance career!
The main responsibilities include:
Providing exceptional customer service to both internal and external clients.
Provide high level of support to all team members and ensure that all requests are met in a timely and effective manner.
Processing of recent business, renewals and policy document preparation and maintenance.
Ensure provision of excellent service to clients and the highest quality input to insurers including:
Quoting of renewals and processing of endorsements/amendments
Preparing correspondence between GSA Pty Ltd clients and underwriters for approval of the Account Executive
Update claims status reports.
Ensure provision of excellent service to clients and the highest quality documents to insurers.
Providing and following up on quotations.
Processing all new business.
Processing of endorsements/amendments.
Premium calculations and allocations where required at the client's direction.
Preparing correspondence and reports between GSA Pty Ltd clients and Insurers.
Provide high level of administration support to the broking team and the great administration team.
Assist with Management of debtors
Support the team with all duties and assist them to achieve budget
Education & Qualifications
A Diploma or Degree in Business / Finance / Commerce or equivalent is advantageous
Tier 1 Insurance Broking Compliance preferred but not essential
Knowledge & Experience
At least 6-12 months Insurance industry experience
Strong written and verbal communication and interpersonal skills
The ability to build and develop relationships and liaise with clients at all levels
Customer service skills and business acumen
The ability to manage your time and work on a number of tasks concurrently
Strong analytical skills
The ability to work well in a team environment
An understanding of client confidentiality
Administrative and IT skills, including Microsoft Word, Excel and Outlook
Self-motivated with personal drive and ambition
Excellent attention to detail and organisational skills
Some of our benefits and perks
You will become part of GSA's energetic, determined and vibrant culture. Some of our employee benefits include:
Competitive remuneration structure: We have competitive salaries and bonus schemes to reward our staff for their contributions
Social and Industry charity events: Our staff enjoy a host of social and charity events with our annual bowls/picnic Day, EOFY Event, and End of Year celebration with the entire team
Travel insurance benefits: Enjoy comprehensive travel insurance for you and your family
Salary continuance: Feel secure knowing you will be looked after should you be unable to work
Employee training: GSA focus on improving the skill set and technical knowledge of our staff
Health and Well-being Benefits: GSA staff receive a wide range of Health and Well-being perks such as Skin Checks, Flu Vaccinations, Education Seminars and comprehensive EAP support via Sonder
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