Job Description
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.
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The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.
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Sales – Responsible for:
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Meeting or exceeding personal sales per hour goals
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Being a role model and demonstrating excellent selling skills and customer service
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Executing successful promotions and special events/pre-sells/GWP's
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Driving sales through customer clienteling
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Work with store management to optimize business to business
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Achieving assigned $ line goal
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Identifying and reducing shrinkage in area
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Customer Service – Responsible for:
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Meeting or exceeding SPH goal
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Meeting or exceeding credit application goals
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Thanking each customer by name following a purchase
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Handling each transaction efficiently and accurately
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Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
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Building customer clientele base
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Recording and protecting personal identifying customer information
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General Responsibilities:
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Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
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Unpacking recent merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
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Ensuring timely set-up including signage for promotional events
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Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
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Maintaining Belk and vendor professional dress standards (uniforms) and appearance
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Cooperating with fellow associates and management
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Complying with store policies concerning attendance, tardiness, and associate handbook
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Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
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Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
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Minimum Education & Experience:
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No education requirement
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Experience in retail preferred
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Excellent communication skills
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Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
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Physical Requirements:
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Ability to use computer keyboard, standard telephone and other related business equipment
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Hand manipulation to remove sensor tags
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Ability to push / pull ******* pounds when moving stock carts
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Task demands vary in each department because of the different types of merchandise
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Stocking requirements can involve reaching above & below shoulder level and lifting ***** pound boxes
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Ability to apply treatment/make-up to customer's face
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📌 Beauty Flex Associate (Victoria)
🏢 Belk
📍 Victoria