Job Description
Xero is seeking a Customer Experience Specialist - Accounting in Melbourne. You'll be the first point of contact for small business owners, bookkeepers, and accountants, helping them maximize Xero's accounting tools.
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You'll balance proactive outreach with resolving questions, using accounting fundamentals to make conversations genuinely helpful, and you'll work in a hybrid setup with in-office and work-from-home days. Training will initially require five days in the office.
📌 Accounting Cx Specialist - Help Small Businesses Thrive (Victoria)
🏢 Xero
📍 Victoria