Job Description
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Build and scale strategic partnerships with Tier A partners
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Develop local relationships and connect with key partner personnel
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Serve as the internal ambassador for partner success
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Drive revenue and profit growth through existing partnerships
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Forecast business expansion and identify new opportunities
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Co-develop joint go-to-market strategies and establish shared objectives, targets, and milestones
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Align Sales, Presales, Skilled Services, Enablement, Product, and Marketing teams
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Manage partner compliance and enablement programs
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Facilitate quarterly business reviews, joint planning sessions, communications, and partnership events
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Deliver thought leadership through forums, conferences, and panels
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Build executive-level relationships with partners and end customers
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Manage customer handoffs from implementation to Customer Success Management teams
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Maintain partner relationship data in Salesforce
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Scale successful partnership approaches regionally or globally
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Report to the Director of Partnerships
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Requirements
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6+ years of experience in partnership development, channel management, or strategic account management in B2B technology or SaaS environments
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Proven track record of growing revenue through partnerships
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Demonstrated success building and managing long-term strategic relationships with enterprise or mid‐market partners
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Experience establishing joint business plans and tracking performance metrics
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Strong cross-functional collaboration skills
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Consultative and strategic mindset
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Project management experience leading complex, multi-stakeholder initiatives
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Excellent communication and presentation skills
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Comfortable presenting to C‐level executives and speaking authoritatively on market trends and industry challenges
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Fluent in English, spoken and written
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Experience with CPaaS platforms or omnichannel communication APIs is nice to have
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Familiarity with Microsoft Dynamics 365, Oracle CX, Adobe Experience Cloud, or Klaviyo is nice to have
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Understanding of AI agents, LLM‐powered automation, or conversational AI is nice to have
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Knowledge of Meta, Viber, and OTT channels partner ecosystem is nice to have
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Background in customer engagement, journey orchestration, or marketing automation is nice to have
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Demonstrates expertise in partnership development and strategic account management within B2B technology or SaaS environments, with a strong focus on revenue growth and cross‐functional collaboration. Proven ability to build and manage long‐term relationships with enterprise partners and deliver impactful presentations to C‐level executives.
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Highest-signal resume keywords
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Partnership Development
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Channel Management
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Revenue Growth
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Cross‐Functional Collaboration
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Project Management
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Hard Skills
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Strategic Account Management
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Business Plan Development
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Performance Metrics Tracking
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Consultative Mindset
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Market Trend Analysis
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Soft Skills
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Excellent Communication
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Presentation Skills
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Relationship Building
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Industry Keywords
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B2B Technology
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SaaS
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CPaaS
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Omnichannel Communication APIs
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Customer Engagement
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Tools & Technologies
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Salesforce
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Microsoft Dynamics 365
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Oracle CX
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Adobe Experience Cloud
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Klaviyo
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📌 Partnership Development Manager (New South Wales)
🏢 Jobtailor
📍 New South Wales