Customer Experience Team Lead - Coach & Deliver Excellence (New South Wales)

Customer Experience Team Lead - Coach & Deliver Excellence (New South Wales)

14 Sep
|
Winc Australia
|
New South Wales

14 Sep

Winc Australia

New South Wales

Job Description
The Team Leader, Customer Experience (CX) at Winc Australia leads a skilled contact centre team to deliver outstanding customer outcomes. You will coach, mentor, and monitor performance, driving KPIs and ensuring processes align with our values.
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You'll partner with stakeholders to implement improvements, support attendance and development discussions, and foster a positive, inclusive, high-performing culture that helps customers and the business thrive.

📌 Customer Experience Team Lead - Coach & Deliver Excellence (New South Wales)
🏢 Winc Australia
📍 New South Wales

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